Wondering how to use Stitch Express and Shopify, watch the video below and then read the article for more detailed steps.
Shopify is one of the leading e-commerce platforms enabling a business to sell online. They provide essential tools help a business start, scale and run an online store easily, no matter their size.
And now with Stitch Express, you can easily:
- accept payments on Shopify in South Africa
- refund customers directly from your Shopify order management system
- withdraw your funds to your bank account instantly
Connecting Stitch Express + Shopify
Stitch Express and Shopify have made sure that activating Stitch Express on your store is very simple.
Before you get started:
- Make sure you have an activated Stitch Express Account - check out this handy guide to get going if not
- Open the Connections page on the Stitch Express dashboard
- Click "Connect" under Shopify
- Follow the steps and click "Install Stitch Express"
- You will be redirected to your Shopify store
- Click "Install" on Shopify
- Then Click "Activate
Process refunds on Shopify
- With Stitch Express you can process refunds directly on your Shopify orders page.
- Scroll to the order you wish to refund and open it.
- Click Refund at the top right-hand corner to open the Refund panel.
- Stitch Express enables you to refund an order completely or partially.
- Enter the amount you want to refund and confirm the refund.
- Stitch Express will then process the refund to your customer.
- The refund will appear as pending in your order timeline.
Important to note:
- It takes 3-12 working days for your customer to receive the refund
- Stitch will update your order status when the refund is completed
- The refund amount is taken from your Available balance, therefore it is important to ensure your Available balance is sufficient to cover any refunds.
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