How do I send a receipt to a customer? – Stitch Express

After a successful payment, your terminal gives you several options for sharing a receipt with the customer.

Depending on your terminal model, you may be able to:

Print a paper receipt (if your terminal has a built-in printer)
Send a receipt via SMS to the customer’s phone number
Send a receipt via email
Display a QR code that the customer can scan to view their receipt

Step by step

Complete the payment as normal.
On the payment confirmation screen, you’ll see receipt options.
Choose the method the customer prefers: print, SMS, email, or QR code.
If sending via SMS or email, enter the customer’s details when prompted.

Note: Receipt options are configured during terminal setup. If you’re not seeing all the options listed above, contact Stitch support to check your terminal’s configuration.

Need more help?

If you are still having trouble, reach out to Stitch Express support and we will get you sorted.